This place (Latham NY office) is so slow. What's included in the 2 for $79.95 deal? Return Policy - davisvisioncontacts.com I used insurance and paid ~$65 out of pocket. I am constantly bounced around from one recording to the next. Your username maybe be your email address. Return shipping cost (the cost to send an item back to our store) is similar to the cost of driving to any store for returning an item, which is not reimbursable. I was told that Visionworks was not allowed to cancel that text feature until they contacted the customer. 15 Return Policy Examples - Small Business Trends You can only contact the company and inquire about the return process. I was recently at the Visionworks in San Tan and had the best experience. All returned merchandise must be received in the original factory box with UPC and BAR Codes intact and must include all factory packed accessories (remote controls, chargers, cords, batteries, etc), packaging (foam, plastic, etc) and all instruction booklets, manuals, and paperwork. Just follow the support agents instructions. A Rundown of the Visionworks Return Policy - DoNotPay This is the last time myself or anyone in my family will ever go there again. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[468,60],'endofdiscussionbook_com-medrectangle-3','ezslot_8',166,'0','0'])};__ez_fad_position('div-gpt-ad-endofdiscussionbook_com-medrectangle-3-0'); Visionworks Return and Exchange Policy: Find out everything you need to know about the return policy of the Visionworks optical store here. LensCrafters has a 30-day return policy and 90 days exchange policy as well as a one-year replacement warranty. Our Optometrists will provide comprehensive vision care and prescription glasses and contacts. Visionworks will either issue you a full refund, or offer you an exchange for another pair with the frames and lenses of equal or lesser value. Step 3: Pick the right return policy clauses. I got a new pair of glasses in late Jan first of march one lens cracked from the side to just above the bi-focal line took them back but they would not fix them told me I could by a new one I was told it didn't leave here like that of course it didn't but I guess the quality of the lens are just cheep but my family of three and 90 employees that I work with will never use vision works ever again so my little broken lens we will go somewhere else with our buis. She said she would have someone from lab to call before the day was over that was 4/3/2023. Had new glasses made a month ago and accidentally broke the arm.brought it back and was told that they will charge to fix it.I was livid.when he suggested I should go to another repair shop and bcoz I needed it I was charged $45. Are there other similar companies to visionworks that are less expensive or better? Every . BBB Business Profiles may not be reproduced for sales or promotional purposes. Visionworks Coupons, Discounts and Promo Codes 2 Verified Coupons for April 21, 2023 CODE 40% OFF Coupon Code for 40% Off Complete Pair of Glasses expires: ongoing Used 1133 times Last Used less than a minute ago 100% Success SAVE40 Show Coupon Code CODE $45 OFF Coupon Code for $45 Off 2 or More Pairs of Glasses expires: ongoing MULTITUDE OF ERRORS made: lost glasses, failed to order trial contacts *several times*, wrong contact prescription sent by mail, disconnected several times when checking on trial contact orders and multiple trips to their location as a result of errors. If you have any problem or dissatisfaction with your new glasses, you will be allowed to return them up to 100 days after your purchase. In addition, you can be on hold for 30 minutes before a message comes on to have you leave your telephone . I think they are are great because they smile. Check out the table below to see what options you have: If you want to inquire about returning an item, you can contact the Visionworks customer support over the phone. I am a 46 year old profesional business owner I have had 3 other pair of glasses lenses by vision works. God bless and I hope you take my advice go to visionworks. What an inept lab and company. Visionworks doesnt specify how you can return items you are dissatisfied with. Reviewers complaining about Visionworks most frequently mention customer service, eye exam, and new glasses problems. America's Best offers a 30-day return policy for glasses as long as you have your original receipt. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. $45 Off Visionworks Coupons & Promo Codes - April 2023 - Goodshop She had an attitude the moment I walked in to the shop I gave her my name spelled it for her three times then she said your order is in process and asked her what that meant because I call last week and I was told the exact same thing it was in process so she stormed to the back came out with the contacts slammed them down on the counter and walked away! I replied to her that I'm still looking then she started grabbing glasses from the most expensive places and kept pushing me to get them. Non-Returnable Items HD Vision Works is unable to accept returns of the following items:A/V FurnitureConsumables, including but not limited to recordable media, film, digital memory, tapes, and batteries. I get to my car and sit there a minute or two to calm down and to try and make sense of the lunacy I had just experienced. I called back & spoke with the ************* heard me, did the calculations & said they owed me $16.