Thank you Csilla, Hi DeeDee,Thank you so much for your great review!Your review is very important to us, as our goal is to deliver an outstanding customer experience. She booked me in, I was impressed that she rang the day prior to having them fit, to remind me of the appointment, of which impressed me. Hi Janet,Thank you for taking the time to leave us this fantastic review!We strive to provide excellent customer service at the MINI branch in Leeds.Thanks again!Customer Services. Gelderd Motor Park, Gelderd Road, LS12 6EG Leeds, GB, Purchased my MINI from here several years ago now and it's always fantastic service. He was polite, courteous and very professional in the way he conducted himself the whole time we were there, and did everything he could to be helpful. Stratstone | 15,606 followers on LinkedIn. Our News Section provides you with the latest updates and details from the brands that we are proud to represent. Very efficient service from Paul Rosen who dealt with the paperwork and vehicle documentation very smoothly. Have just purchased a new Mini Cooper Classic from Stratstone Mini Leeds. The entire team at Leeds seem an exceptionally welcoming team. Stratstone - MINI Leeds Reviews | Read Customer Service Reviews of www The new all-electric smart #1 will arrive on UK shores later this summer, signalling the start of a new era for the smart brand. Situated on Gelderd Road. Seamless, professional and efficient service, from the moment i sent an online enquiry, Dave the manger was excellent, But Jessica who sorted my part exchange and sold me my new car was brilliant from start to finish, Just a call or email away for anything. I bought a car from Derby dealership. Huge thanks to Ellie, initially, and lastly to Steve and Paul. He showcased Stratstone Mini very favourably. Difficult to even speak to someone nevermind resolve the issue. A+ experience during our recent car purchase from Stratstone Mini Leeds. I found their customer service excellent, Hi David,I appreciate you taking the time to leave this review! Ryan has been with us for 5 years now, and is an integral member of the team here at MINI Harrogate. But, fortunately, the lovely people at Stratstone, Leeds make it something of a doddle. Big thank you to Rhiannon Berry, Hello Linda,Thank you so much for your great review!Your review is very important to us, as our goal is to deliver an outstanding customer experience. They kept it overnight so they could listen to it cold start and fixed the problem that day. Anyone can write a Trustpilot review. A seamless transaction form start to delivery. Top service. No pressure selling at all brilliant customer service would highly recommend this dealership thank you Charlotte. Was impressed from initial contact and would highly recommend to family and friends. Jamie at service reception desk very helpful too. Thank you Csilla, Hi DeeDee,Thank you so much for your great review!Your review is very important to us, as our goal is to deliver an outstanding customer experience. Now raised with Pendragon. Check out what 123 people have written so far, and share your own experience. Our Team Stratstone Manchester | Ferrari Dealer Stratstone Manchester, Deanway Business Park, Wilmslow, SK9 3HW, GB +44 1625 445544. . We offer flexible finance on all vehicles, ensuring you get a great deal that is tailored to your needs and requirements. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Working away from home and my local Mini centre I called in to Stratstone Mini Leeds when my warning light came on indicating a need for oil, and I was really worried. The service we experienced whilst buying our car, in part exchange, was professional, courteous & friendly. Charlotte and her team sourced the car my daughter wanted, after a terrible experience from Arnold Clark I would avoid them. We value your feedback and take pride in providing the best possible customer service! The salesman was a very pleasant & helpful young man. Your review is very important to us, as our goal is to deliver an outstanding customer experience. I was dealt with by Ellie who was excellent and the whole process went smoothly. Got to give a special mention to Rhiannon. Unfortunately after the purchase the follow on care is terrible. Hi,Thank you so much for the review.We're thrilled that you had such a positive experience! Despite living in Newcastle, Csilla arranged a personal video of the car for me and conducted all the relevant paperwork via Teams call. He went over and above to make sure the sale went to plan. Hi Mark,We are happy to see that your recent visit to the MINI branch in Leeds has been a positive one! So I could also get my MOT completed on the same day. Anyone can write a Trustpilot review. Big thanks Jamie and co, you are doing things right. Charlotte and her team sourced the car my daughter wanted, after a terrible experience from Arnold Clark I would avoid them. I think more attention to detail and customer service would make the experience so much nicer. Jamie at service reception desk very helpful too. If you would like further information, we take a detailed look at the history of the brands we work with and the cars they make within our Stratstone blog section. Hi Dawn,Thank you very much for 5* review! Companies can ask for reviews via automatic invitations. Find out how we combat fake reviews. Verification can help ensure real people write reviews about real companies. Rang to book car in for emissions problem, fitted me in first thing next morning. My daughter however fancied the 30k John Cooper Works Convertable as did my partner. stratstone.com/dealers/mini-leeds/?utm_source=trust-pilot&utm_medium=organic&utm_campaign=trust-pilot&utm_content=mi, Replies to negative reviews in < 24 hours, Read 1 more review about Stratstone - MINI Leeds, Stratstone, Loxley House, Little Oak Drive, Annesley. Will certainly deal again. I part exchanged my BMW purchased from Stratstone Leeds at Stratstone Mini Leeds. Best wishes, Customer Services. Suggested companies are based on peoples browsing tendencies. A few weeks after servicing the car, I went in to determine what price would be quoted for two front tyres on our MINI COOPER. What's more, with Stratstone MINI, you can take advantage of an Approved Used MINI with a number of benefits. We value your feedback and take pride in providing the best possible customer service! . Hopefully Sytner will be a better experience. Voice your opinion today and hear what 115 customers have already said. I so appreciate it .. a very positive and reassuring experience. We also ensure all reviews are published without moderation. The salesman was a very pleasant & helpful young man. To help break down the cost of servicing, why not consider one of our popular MINI Service Plans? I am still in touch with Paul, who might yet still sell us a car!The whole place, with its car showroom, caf and decoration looked flawless.Ibrahim, Hi Adam,Thank you so much for taking the time to review your experience with us. We never felt under pressure, and were offered a very reasonable price. Browse our wide range of Business Contract Hire offers on MINI's most popular models. Everyone I spoke to during my visit was very welcoming and helpful Jamie was so kind courteous and reassuring, very attentive, added the oil I was able to purchase all with a big smile and lovely cheerful manner. Used MINI Cars For Sale - Stratstone Hi Jack,We appreciate you taking the time to review us!I am very pleased everything was handled to your satisfaction!Enjoy your day!Customer Services. The car is gorgeous and the service was second to none! I wouldnt take my beloved mini anywhere else to have works done. Very knowledable reception staff took very good care of me. 08:54:04 Attack ad 'not racist', Starmer says Very efficient service from Paul Rosen who dealt with the paperwork and vehicle documentation very smoothly. He was polite, courteous and very professional in the way he conducted himself the whole time we were there, and did everything he could to be helpful. Also helped with vehicle set up and installing My Mini app explaining everything clearly. No one could find the fault except these guys. . It went from a free MOT to recommending 700 worth of work using words like critical and imminent and this work wasnt even needed to get the car through its MOT. We are absolutely thrilled that you have rated us so highly! Thanks again!Customer Services. I was regularly kept up-to-date with the progress of my service. Amazing service professional and helpful team. All rights reserved. Congratulations to Ranjit from Stratstone BMW Leeds on your 10 years of service! Big thanks Jamie and co, you are doing things right. stratstone.com/dealers/mini-leeds/?utm_source=trust-pilot&utm_medium=organic&utm_campaign=trust-pilot&utm_content=mi, Replies to negative reviews in < 24 hours, Stratstone, Loxley House, Little Oak Drive, Annesley. Hi Chloe,Thank you for taking the time to review.Firstly, I would like to apologise for the experience you have had, I completely understand the frustration of this and I can assure you that this isnt the customer service we do aim to provide.I will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.Thank you,Customer Services. We value your feedback and take pride in providing the best possible customer service! Even though I was purchasing a second hand car they sorted out the scuffs on the alloys so well that they look like new. From charitable work, to dealership refurbishments, there are plenty of stories emerging from our extensive network of retailers across the UK. Hi Anna,Thank you very much for 5* review! Verification can help ensure real people write reviews about real companies. Meet the team Monday! Mark Riley, Scarcroft, Leeds. We hope that you'll consider us again in the future.Customer Services, From the initial enquiry with Csilla Kelly to the actual purchase of my used car, she did an amazing job. Leeds Mercedes gelderd Rd -terrible GM and attitude don't buy here or service your parts Been buying cars and goods 35 years what terrible service for return of a part within 12 months- placed barriers and blocks and costing me money for return of a part . Kaz Bilan, sales and Rob Hamilton H. o. b, should be ashamed of themselves. Would 100% recommend this dealership. No complaints about the servicing, all done fine and speedily. Companies can ask for reviews via automatic invitations. No pressure selling at all brilliant customer service would highly recommend this dealership thank you Charlotte. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. The friendly attitude, professionalism and patience of Rhiannon was much appreciated. We value your feedback and take pride in providing the best possible customer service! Suggested companies are based on peoples browsing tendencies. Hi Mrs Diclemente,A huge thanks for taking the time to rate your recent experience with us.The leadership team love to see such great feedback!Have a nice day,Customer Services. Explore the MINI Special Edition range, a unique reimagining of popular MINI models designed for the individual within. Harrogate Stratstone BMW (Pannal)Buying an approved used car, the service was really good. Hi Jack,We appreciate you taking the time to review us!I am very pleased everything was handled to your satisfaction!Enjoy your day!Customer Services. I walked out after waiting 15 minutes - with not service. Amazing service professional and helpful team. Im sure Ill be back to see him in a few years for my 4th one. Thank you Paul and Stratstone Mini for once again providing my son Jonathan with a Motability vehicle (Mini Cooper, 5 door) to enhance his lifestyle and daily needs.