Well start sending you the news you need delivered straight to you. endobj Yes, ADT Home Security owns ADT Solar. Do not do business with either. cost traps by sharing experiences with callers. | 04/16/2023. Transparency of Pricing and Sales Process, Dan Telfair This profile has not been claimed by the company. 15 0 obj With the cost of solar panel installationdecreasing over the past 10 years and government incentives awarded to solar panel owners, solar energy has established itself as a viable alternative power source. SunPro Representative guaranteed that we would not pay anything above our monthly electrical bill amount for a monthly loan payment. Verify unknown phone numbers, report suspicious calls and identify spam together as a community. Can I file a lawsuit against SunPro Solar if Ive had a problem with them? The app we have doesnt have the same numbers ADT solar has. A score we give a solar company out of 100 based on 13 criteria that our SolarReviews industry experts believe are the best criteria to separate good and bad solar companies. It has plans to expand to Indiana, Maryland, New Jersey and West Virginia to bring the total number of states to 27. The city inspector came 3 times to inspect and every time they came it was someone else from Sunpro/ADT who did not have a clue what was going on with my project. Sunpro Solar. Sign up to receive our free weekly newsletter. This will hurt their business reputation and make it harder to gain clients in the future. 17 0 obj Some of these tactics include: Any mention of a sweepstakes or raffle: that youve been specially selected or won a free solar system / free panels. And they dont have a final check process to make sure everything is working properly. Mary Jo H. Our last electric bill was $16.61. /C 21 0 R endstream /Fields [] When homeowners are repeatedly targeted with unwanted telemarketing calls with free or cheap solar installations, it changes their view on solar as a whole. 4.4. /N 24 0 R Was lead to believe it would be a 3 to 4 month process. /Title (Antonio v. Sunpro Solar, Llc - 1:18cv422) They said our tax credit would offset this payment. Please report the phone number and warn other community members. We develop digital tools and provide helpful information for your everyday life. They then charged me thousands of dollars to have the panels taken off and put back up. << SunPro has actually been sued before for allegedly spamming people with phone calls. If something like that happens, its not something minorif you cant even live in your house because the electricity is out, then you deserve compensation for it. want[s] me to give [it] $3,000. /F 22 0 R Third party apps such as robokiller, while there are many apps that serve as a blocking spam calls on the app store market. endobj >> SunPro Reviews - FindEnergy If you have provided contact information, we may reach out to you for more information. Need to find a different location? >> ADT Solar's panels are produced by LG, which reach efficiency rates of 22.3%. Some customers have noticed a decline in service quality during the pandemic, Some customers have experienced permitting issues, ADT Solar customers who refer a friend can be eligible for a. ADT Solar also partners with Buildpro Roofing Specialists who can perform any roof repairs. Sunpro Solar was named the second largest residential solar installer in the U.S. by Solar Power World magazine in July 2021. 1200 S Acadian Thruway, Baton Rouge LA, 70806, 17245 Jones Maltsberger Rd, San Antonio TX, 78247, 1350 El Jardin Heights Rd., Brownsville TX, 78526, 3649 Leopard Street Suite 304, Corpus Christi TX, 78408, 4951 E Harrison Ave 78550, Harlingen TX, 78550, 5614 126th Street Building A1, Lubbock TX, 79424, 7600 Chevy Chase Dr. Suite 300, Austin TX, 78752, 1800 Pembrook Drive Suite 300, Orlando FL, 32810, 3350 SW 148th Avenue Suite 110, Miramar FL, 33027, 113 South Monroe Street Floor 1, Tallahassee FL, 32301, 6602 Executive Park Ct N, Jacksonville FL, 32216, 3975 Vantech Drive Suite 7, Memphis TN, 38115, 8007 Counts Massie Rd. Find A Solar Installation Company in Your State. Battery backup ability is based on system size and usage. Just one example is a consumer who complained as follows to the BBB: We had solar panels installed in April and still waiting for panels to be fully functional. Going Solar? Here Are the Best Companies of April 2023 - This Old House Well guide you through the process. >> SunPro Solar, LLC is on the receiving end of a proposed class action filed by an Ohio man who claims the defendant placed robocalls to his cell phone without his consent and in violation of the Telephone Consumer Protection Act. SunPro ADT is known as ADT Solar after ADT purchased Sunpro Solar in November 2021 for approximately. /S /JavaScript How Much Does Ethernet Installation Cost? |, How to Stop Solar Spam Calls (Updated 2018). /Type /Metadata Information provided on Forbes Home is for educational purposes only. /TimesNewRoman 37 0 R 19 0 obj /Type /Pages /BBox [0 0 79.747 17.334] BT Simply give your solar panels a light scrubbing with a brush and bucket of soapy water. The announcement by LG, Sunpro's preferred provider, that it would no longer make solar panels injects some uncertainty for the company going forward, but ADT Solar might make sense if you. >> Any advice on how to stop them? All rights reserved. Just another sign that western civilization has fallen to the dung heap. Our system itself seemed to work for the first few months and now we are getting bills from our electric company in excess of $350 per month. Qualified customers can finance a ADT Solar system with $0 down, but you can also obtain a solar loan or pay upfront (solar purchase). Is ADT Solar the Best Solar Installer? Everything You Need to Know Not only that but there were large bare spots on my roof under and around the panels. When I tell them that my memory is bad, they tell me that I made an . /S /JavaScript 3) Panels that dont actually work. To help support our reporting work, and to continue our ability to provide this content for free to our readers, we receive compensation from the companies that advertise on the Forbes Home site. /Subtype /XML The Customer Service Support Specialist is ultimately responsible for leading and handling all escalating customer calls as well as ensuring a best in class customer experience. Investing in solar carries some risks since youre committing to several years before you reach a breakeven point with your investment, so do your research before picking a solar company. In 2023 they sent installers to finish the work and establish permitting. Kevin Kneupper (CA Bar No. HWnF}>P^IE4"Z(hqe3IHl4;;s'? We can take a look at your claim for no charge and see if well be able to help. /Rotate 0 6 0 obj This is such a fraudulent company that will tell you anything you want to hear. stream emoji_emotionsA little better every day! The 25-year warranty is on par with others in the industry and ADT Solar offers financing options. A perfect example is that one section of the solar panels was not working so I called to see what could be done. According to the complaint, the plaintiff received six calls from the defendant that were dialed using automated technology and attempted to sell him residential solar panels. >> Have a question or issue? 7 months. An error occurred when trying to submit the form. SunPro's solar panel system and installation generally range from $11,000 to $33,000. No one showed up If your roof gets damaged during a solar panel installation, thats negligenceand you have legal rights. ADT Solar (Previously Sunpro Solar) Review (2023 Guide) - This Old House endobj To further the customer support you receive, ADT Solar is owned by one of the most trusted and reputable names in home security, ADT. Call (866) 450-1012 or submit your information to get your free customized solar estimate. My review starts with SunPro Solar and moves into ADT Solar. I asked for status updates and sales representative said there is no issue as week before that deadline and after passing that day. Battery backup ability is based on system size and usage. << Expect a call from an ADT Security Specialist as soon as possible. Your information is collected and used in accordance with our privacy policy. Installation was completed in less than 2 weeks after signing up. Read our review of Momentum Solar services and installation to decide if the company is the best solar provider for you. ADT enters solar market with acquisition of Sunpro >> Your solar tax credit can only be the amount that you owe for federal that year, which for us was around $5000. The company provides monocrystalline solar panels produced by popular brands, including Panasonic. Even if you have a past-due balance that needs to be paid, they will send past-due notices in writing before shutting off service. 3. The company that owns the SunPro brand is a company called Marc Jones Construction, LLC, which is now owned by ADT (the security company). << Ripoff Report | Sunpro solar Review - Kansas, Wichita The company does not have any review for this year. There are significant upfront solar panel installation costs, which could mean you need some financing. The acquisition will result in a new nationwide solar brand . Posing as an electricity utility company or government associate:I myself have received many of these calls. /Tx BMC Your information is collected and used in accordance with our privacy policy. Kathy Kuhns DONATE NOW! This rating is based on the BBBs understanding of how the company handles customer complaints. ClassAction.org is a group of online professionals (designers, developers and writers) with years of experience in the legal industry. It can get your system up and running in several weeks. /FormType 1 Ripoff Report Needs Your Help! If you've gotten solar panels installed by SunPro and feel like you didn't get what you were promised, call us at 657-845-3100, or e-mail us at [email protected]. A Customer Relations agent will be reaching out to you to discuss your concerns further. 11 0 obj The company also has an in-house roofing division to address any concerns regarding roof damage and ensure the best practices for solar installation. Finding a solar company means doing thorough research. They are non responsive and dont know what theyre talking about when they do call. 21 0 obj You may be able to sueor you may have to go to arbitrationbut either way, our lawyers can help you if youre having issues with them. To determine the best solar panel installation company ranking, the Forbes Home Improvement editorial team analyzed third-party data on over a dozen major companies, with each companys star rating determined by evaluating a variety of metrics, including: Best Solar Companies By States And Cities. Initial Complaint 03/24/2023 Complaint Type: Advertising/Sales Issues Status: Resolved I work at home and. Greet customers warmly and ascertain problem or reason for calling. endobj SunPro installed the second most kW in the country in 2020 at 94,959 kW. They also guaranteed me that I wouldnt have to pay on the loan until I was up and operational which was FALSE. >> Absolutely do not recommend and advise all to warn their vulnerable family members of their predatory sales practices. They sent out several different people, before we paid them, whom were "posing" as electricians to shut us up and all they did was screw the Enphase up even worse. But some consumers report that the company isnt all its cracked up to be. 23 0 obj ADT Solar offers comprehensive warranties and system monitoring to help support customers once their solar energy system is installed. 5:2021cv00274 - Document 16 (M.D. Not entirely bad, but I cant recommend this company. /Font 16 0 R . This company lies about everything from what Solar can do for your light bill to when somebody is coming to fix the problem.