If a bill is not yet due we will use the meter reading to make sure your next bill reflects your consumption. Well help you save energy, cut operating costs, reduce carbon emissions and qualify for financial incentives. Yes, smart meters are as accurate as traditional gas and electricity meters. NIE Networks (NIE) is responsible for reading your electricity meter and will visit your home four times per year to do this. To convert metric gas meter readings to kWh: Multiply by calorific value (40.0). Welsh Phone number By telephone: Call 0333 202 9802, select option 1 and say Meter Reading, then follow the instructions. The inaccurate readings are attributed to the energy meters design, together with the increasing use of modern (often energy-efficient) switching devices. For all enquiries that you may have regarding your existing account, such as querying a bill or changing the way you pay your bills, the number for British Gas account enquiries will be helpful. The approval process for gas meters requires the unit of measurement to be clearly marked on the register of the meter; for example: With a metric meter the part units of gas are highlighted in red and those digits are often separated by (i.e. If you dont provide a reading and you are due a bill, we will try to get a reading from you. Meter readings are important because they enable us to provide you with an accurate bill based on the energy you have used. Simply call 0333 202 9630 if youd rather speak to British Gas customers services in Welsh. The number is the same whether you already have one of the British Gas HomeCare products and youve got a query or if you are considering becoming a HomeCare customer. If you have a Smart meter but would still like to give us a meter reading you can submit them here. All other applicants can select Switch to Gas. Get information and updates about current and past projects. Calorific values vary and the figure quoted on your bill (eg 39.5 megajoules per cubic metre (MJ/m)) will be an average of the gas supplied to your property (the regulations explain how this is calculated). You can check if you can get extra help from your energy supplier. However, the Office for Product Safety and Standards is only responsible for gas meter accuracy and complaints about billing should firstly be directed to the supplier concerned. Give us a call to find out more about automatic meter readings. Here, the electricity being consumed no longer has a perfect waveform, instead it acquires an erratic pattern. Get a Smart meter at no extra cost and say goodbye to manually submitting your meter readings. . . Every meter has one, and theyre kept in a central database. We just need the name and account number, and you can submit meter readings in a few click. 100119879. Who doesnt need to submit a meter reading? Choose to submit an Electricity or Gas reading and select "Send a reading". If you're thinking of switching your business energy to British Gas, call 0333 414 5188 for a quote. Youll get a more accurate quote if you know how much energy you use in kilowatt hours (kWh). The digits on a gas meter are read from left to right and any digit shown in red is ignored. Give us a call now, sit back and let us do the work. You can change your cookie settings at any time. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. Submit a meter reading - British Gas SO23 5AR. British Gas 2.5 31.9K Ratings Free iPhone Screenshots Here's what you can do: - Book an engineer (if you have cover with us) - Book one-off boiler repairs (even if you don't have cover) - Track and manage engineer appointments - Submit meter readings for more accurate bills - Book an annual boiler service* - Top up your smart pre-pay meter Take 3 minutes to tell us if you found what you needed on our website. If you want to provide a meter reading you can fill out our form by clicking below. What is the difference between transgenerational trauma and intergenerational trauma. The figure is then multiplied by 1.02264 as prescribed in the above regulations. Wait seven days (most smart energy monitors re-start automatically within a week) Smart meters take automated meter readings so we can send you more accurate bills for the energy youve used. Its only open Monday to Saturday during the day: To talk to someone about buying and installing a boiler from British Gas, or replacing a British Gas boiler, call 0333 202 9450. How To Submit A Meter Reading | Comparethemarket We ll use the reading to check how much energy youve used, then take that information to help estimate the extra days. FURIOUS customers have been queuing to get into energy suppliers' websites to log their meter readings. British Gas said customers who take meter readings on 30 September have until Friday 14 October to provide them. To get a better idea about what they have to offer you, you can also visit our British Gas tariffs page to compare the tariffs that are currently available. Call British Gas Customer Service +0800, Chat & Email - Utility Switchboard Speak to an expert and have your query resolved in minutes. Explore the safe and clean options of natural gas use in your home. This meter reading is 12345. Well send you a link to a feedback form. write down the number from left to right. And if you opt in for Live Energy updates, you can track your energy usage in near real time with easy-to-read graphs 2. If youd like to apply for the Warm Home Discount, theres a dedicated application form that you can see below: For all other queries, you can call British Gas on 0333 202 9802, The subject matter of this webpage is subject to the opinion of, and factual research carried out by, the author. Read what we're saying about a range of issues. Details of the HomeCare cover plans, booking an annual boiler service and much more can all be accessed through your British Gas My Account. - Book an annual boiler service*. British Gas has a number of different ways that you can submit a meter reading. My question is, would British Gas be liable when someone gets injured trying to do their bidding to supply a meter reading, as they surely will, and proberbly already have.The call centre staff, I have been told can be quite pushy,saying they will call back in 10 minutes.Any advice welcome as one daughter I met was soon on the phone in disgust . So, for example if your meter reading is 02039, reply with E02039. Bear in mind that the British Gas contact number for account enquiries is not open 24 hours a day. Help with Smart Pay As You Go. Simply read the numbers from left to right just like a car odometer. - Top up your smart pre-pay meter. The easiest way is through the OVO Energy app or online but choose whats most convenient for you! Let us know, Copyright 2023 Citizens Advice. One of the benefits of having a smart meter is that it sends us meter readings automatically, which means you dont have to submit them yourself. It will show 5 numbers in black or white, and might be followed by 1 or more red numbers. Dont rely on your smart meter either, if you have one. If you give a reading on a slightly earlier day, well still use it to help keep your bill more accurate. This step is not required for metric meters as they are read directly in cubic metres. - Submit meter readings for more accurate bills. So for example, if your billing period ends on the 15th, and we get your reading on the 12th, well know exactly how much energy you used for most of the month. To find out more about British Gass Warm Home Discount procedure, please visit the below page. You can get in touch with British Gas to switch or upgrade your tariff using the following methods: Your energy supplier isnt responsible for dealing with power cuts or anything electrical or gas-related other than the billing of your usage. If they cant get access to your meter, theyll leave you a card to take your own reading. Sign In or Register to comment. So say goodbye to reading your meter, and get a smart meter installed by our award-winning team. If your supplier is unable to do this for any reason then you may want to take the reading yourself and provide this to the supplier. Their helpline has no idea how long it will take . ignore any zeroes at the beginning and any numbers after the decimal point. If you're not sure if it's a smart meter, it might be a standard meter instead. Your meter reading has been recorded and will be used for your upcoming bill. If youd prefer, you can give us a call on 0330 175 9676 and use our automated service to give your reading. My Account with British Gas is the online gateway to all British Gas domestic services. - Submit meter readings for more accurate bills. Spicemas Launch 28th April, 2023 - Facebook Existing British Gas business customers can also log in to their account on the British Gas website to submit meter readings and manage energy bills. Help & Support - British Gas. If you prefer to have things in writing you can send a complaint letter to British Gas using the following details: If you need to make a complaint to British Gas Home Services, you can also call 0333 009 5784. Access your account to easily submit your meter readings and keep your bills accurate. Moving house? Builders and contractors can submit requests to connect, activate or disconnect gas service/meters. British Gas Customer Service Number [Updated!]: 0333 202 9802 British Gas and Octopus to boost payments for customers saving How do I text my British Gas meter readings? What to do if you can't submit your energy meter reading