Refund Credit Notes - Guide for customers, Refund Credit Notes - Guide for licensed tour operators and travel agents. Also, I'll pass on your comments regarding the ship to the relevant department. The value of the Refund Credit Note must be equal to the amount paid for the original booking, or less than the amount paid, where a part cash refund has previously been given. Contact the company at [email protected]. BF-CustomerServices, Manager at Brittany Ferries, responded to this review Responded 24 April 2020. If the seas are stormy, ferries may be pulled or delayed for safety reasons. Frustrated by lack on eating facilities aboard and their limited opening hours. Thank you for your reply hear with in 4 hours. With five scheduled night sailings a week from Sunday to Thursday, you can set sail and wake up in France the next morning. Unfortunately, the level of food waste was unacceptable so we altered it to dinner only in the hope this would improve things; sadly the food waste remained extremely high. As your good friend, we shoule offer you a better price, so believe us.simple apply the coupon before you pay. The ship, the Galicia, was clean and well fitted out on a two day trip from Bilbao to Portsmouth. Brittany Ferries offers a range of ports and sailings to bring you closer to your destination, reducing driving time and allowing you to enjoy more of your holiday. You have paid 20.00 amendment fee as per the terms and conditions of your economy ticket and the remaining 6.00 is the difference in the cost as you have amended the outbound crossing date. Our latest Brittany Ferries sales from May 2023.Get 20% on Service, take time to order now. This might offer you cover on purchases of any value made on debit, credit or prepaid cards. Wants to enjoy great savings?There's still time to have great discount on 100Percentpure.Shop all the huge money off orders and has no time to wait. By Posted when did harry styles dad passed away In mckayla adkins house Brittany Ferries provides ferry transportation from the UK to various ports in France and Spain. Offering the widest choice of cross-Channel ferry routes to France and northern Spain, we have a fleet of spacious and comfortable cruise ferries and also operate a high-speed ferry service to France during the summer months. Dear FrancesThank you for your feedback about our website and customer service, we appreciate it! Ferries leave Britain at around 11 pm and always arrive at 7am ish in France and. site and will not be responded to individually. Refund Refund Refund Booked to travel from Portsmouth to Santander in May and obviously due to the current situation the crossing is cancelled. Financial coverage will be up to 80 per night. This type are not permitted to operate when the wave height exceeds 3.5m. I believe they do this to protect your allowances if your call is not answered within a specific time, but this is something you would need to check with your provider.I am sorry for any inconvenience and frustration caused.Kind regardsSimonBrittany Ferries. Dear 'Ron S', I am sorry but we're currently unable to operate a passenger ferry service in order to protect both our crew & customers and weve had to close most of our telephone lines and temporarily resort to an email only customer support network.For sailings that were affected by the suspension of services, we've automatically cancelled the bookings and been in touch via email with regards to the refund. Brittany Ferries: Refund Refund Refund - See 1,296 traveler reviews, 494 candid photos, and great deals for Portsmouth, UK, at Tripadvisor. I am sorry that you had such a long wait to speak to an agent, we have been extremely busy due to national strikes in France and weather disruptions but we are doing everything we can to answer all communications as quickly and efficiently as possible. Brittany Ferries Refunds. I got Date of travel must be amended before original travel dates occur. Save money with our valid Brittany Ferries promotion for May 2023.A discount code is your key to save money. What to do if your ferry is cancelled - thetravelmagazine.net - See 3,323 traveller reviews, 851 candid photos, and great deals for Plymouth, UK, at Tripadvisor. Please, The subscription details associated with this account need to be updated. Actually paid 931 for the crossing but they don't want to give me a refund or voucher for the correct amount. The difficulty of cancelling your Brittany Ferries ticket and getting a refund will vary depending on what type of ticket you've booked and how close it is to your travel dates. The recent industrial action by French crew at Brittany Ferries left the entire fleet unoperational and caused havoc for travellers and companies that rely on shipping their goods between England, France and Spain. This means promopro.co.uk may receive a commission when you purchase a product through our outbound links. WebCredit Note Information. Sorry to hear you experienced a long wait on hold on this occasion. Before your trip, take out adequate travel insurance that includes cancellation and curtailment cover. Dear Jonathan, Thank you for submitting a review. Some dont cover strikes at all. With elegant surroundings, stylish bars and superb restaurants, not to mention our award-winning service and excellent onboard facilities, you can just sit back, unwind and enjoy the experience. REFUND Find out how we combat fake reviews. What was timescale. Replies to negative reviews in < 24 hours. Very happy. We were in limbo for two days and then had a stressful journey to Dover, with a 4am start, followed by an eight hour drive from Calais to St Nazaire. Only use if there is no alternative. This means that it's best to avoid needing to cancel your travel booking as much as possible. We do normally get brilliant feedback about our cruise ferries and the ambience on board. Find the Chargeback Instantly product on DoNotPay. I saw in the news the morning that the Competition and Markets Authority is flexing its muscles on the whole issue of cancellations/refunds so it will be interesting to see where that goes. Hence it pays to renew rather than shop around at the moment. Daily in April. Choose from self-catering cottages, campsites and hotels - there's something for every taste and budget, making your holiday in France the perfect one. Hello again, Velmas Dad. REFUNDS The voucher is valid until the date shown above and may be used as whole or part payment for any ferry crossing or Brittany Ferries' inclusive holiday. If a voucher of monetary value is redeemed for a booking of lesser value than the face value of the voucher, no differential refund can be made. Replacement vouchers will not be issued. Writing this review as we are late getting into port, again. Save Up to 50% Face Care Items + Extra 10% Off L'Occitane Promo Code. Read on a French report that Brittany Ferries will be offering a refund as it seems that there has been Direction with reference to the European Regulations made Officially to them that they were in breach. Companies can ask for reviews via automatic invitations. Here's what Brittany Ferries customers should know about refunds. Brittany Ferries provides NHS discounts (Health Service Discounts) for workers in any role within a healthcare organisation. WebRefund Request This form is to request a refund from National Sports ID. Brittany Ferries Great service. 2023 www.promopro.co.uk Over 250K+ free discount codes and vouchers for 20K+ of stores. Brittany ferries rip off - See 3,385 traveler reviews, 868 candid photos, and great deals for Plymouth, UK, at Tripadvisor. Sign up to The Travel Magazine's FREE Newsletter and get the latest news, articles, guides, promotions and competitions. It may not display this or other websites correctly. Hello Gaynor,Thank you so much for your review - I'll be sure to pass on your compliments concerning my colleague Karen who assisted you.We hope you enjoy the rest of your weekend.Best regards,JamesBrittany Ferries, lovely lady, very helpful in changing my booking and emailed confirmation. Find 50% saving Selected Trips to France with Brittany Ferries.Just take advantage of this offer to save some cash. Brittany Ferries: Bad customer service no cash refund - See 3,245 traveler reviews, 820 candid photos, and great deals for Plymouth, UK, at Tripadvisor. We have used this service since its inception, when it was wonderful. Ferries How do I pay for a booking with a voucher? - Brittany The distance from London to Portsmouth may be covered in under two hours by car. The information you submit will be analysed to improve the Terry Aliffe said: We learned of the ferry strike on an expat forum, before receiving a text from Brittany ferries. Offer is non transferable and is subject to restricted space and availability. The Package Holidays and Travel Trade Act 1995 gives travellers the right to a refund of all payments where a package holiday is cancelled by the traveller or organiser due to unavoidable and extraordinary circumstances. 2. Thanks Ruby for helping me to amend a small detail on my booking. The team were very efficient. 2023 Trustpilot A/S. Cancellations can be caused by adverse weather conditions and technical failures. Brittany Ferries: Cancelled crossings - NO REFUNDS! 894646. Potty they have no competition,will look for alternatives in the future! We hope that we will be able to welcome you on board one of our ferries again soon. Refund Credit Note Phone Call 0330 159 Thehealth and safetyof our passengers and crew remain, as always, our highest priority. In this way, you can claim the. Brittany Ferries: Cancelled crossings - NO REFUNDS! Review tags are currently only available for English language reviews. See our cookie policy. PromoPro is ready to offer everyone Refund Code For Brittany Ferries plus valid Brittany Ferries Promo Code as much as we can. Brittany Ferries voucher - Motorhome Matters - Out & About Live This leaves us in the position to use this money for planning alternative holidays when the lock-down is lifted. Im not sure if you would say we are in a good or bad position. BRITTANY FERRIES Brittany Ferries cancelled the outbound trip because of the Covid-19 pandemic, and offered the couple a credit note, which they said they were happy to accept to save the company from having to issue refunds. Tried phoning customer services but a message simply says "no longer in operation - you have not been charged". Wants to enjoy great savings?Experience huge savings on Brittany Ferries. NO sailings and No information.Brittany ferries are the only cross channel ferry company NOT taking passengers back to the UK. (Is it worth attempting to rebook? Please reset your password to sign in. A way to make more money. Portsmouth is the most convenient port for those coming from London, less than two hours away. Brittany Ferries sale - extra 25% Service. 100% cancellation fee if cancelled within 48 hours of travel booked. This makes it a convenient way to take your car on holiday with you. Please reset the password again. Brittany Ferries is changing their cancellation policy for passengers who have not been able to sail during the confinement period to include refunds. Both Portsmouth and Le Havre are busy port cities with plenty of amenities. we are voyage members, and travel a couple of times each year on the Portsmouth to Spain crossing ,very disappointed about the reduction in the onboard food package, all slipped through very quietly .1st at the end of last year the complimentary breakfast was removed Now this year just found out the complimentry dinner has also been removed.So just left with the 10 voucher, just waiting for that to be removed as well.Disappointed !!!!!!!!!!!