You'll likely need to replace your surge protector or other power distribution devices. This step goes for desktop computers only. When it is disconnected from the motherboard you can use an Ohmmeter to test it for continuity to make sure that it is OK. If it's still not turning on, it could be a problem with an internal component. If all else fails, try resetting your BIOS settings across the board using the Load Optimized Defaults option. He eats potato chips with chopsticks so he doesn't get grease on his mechanical keyboard. You can check for beeps or flashing lights that could indicate a failed POST test. MiniTool reseller program is aimed at businesses or individual that want to directly sell MiniTool products to their customers. Solved: Laptop not charging and not turning on - Dell Community Make sure all cooling vents are clear. Plug the AC adapter directly into the wall outlet. 3 methods are for you. Dell Inspiron 15 (1564) was released in 2010. Batch convert video/audio files between 1000+ formats at lightning speed. Laptops have gained a special place in daily life and you usually use them to do office work, watch videos, play games, etc. Step 4: Press and hold the power button for 15-20 seconds to drain residual power. If your Central Processing Unit (CPU) fan won't turn on, the first thing to look at is if your PC is reporting any errors. The battery light indicator didn't work and I opened up the computer and tried disconnecting the battery. Use the trackpad or arrow keys to choose Diagnostics and run the test. You can find replacement power supplies online, at electronics retailers or by calling your computer's manufacturer. Ensure that you are using the original AC adapter that was shipped with the laptop. Try uninstalling the latest Quality Update, or Feature Update. Sign up for Tips & Tricks newsletter for expert advice to get the most out of your technology. The protector does this to guard the battery. Are you sure the computer is charging? Clean Boot VS. It could be an issue with the power brick or the battery. Verify that the power supply voltage switch is correctly set if you're on a desktop. If you can, it's possible you need a new monitor. If your Dell laptop won't turn on, it might not be immediately obvious what the problem is. if it is charging allow it to fully charge before switching off the charger and disconnecting it from the laptop. Next, reconnect the charger and see if your PC powers on. Christine Baker is a marketing consultant with experience working for a variety of clients. Contact Dell customer support. If you think a new application might be to blame, get rid of that too. How to Troubleshoot Power Issues on a Dell Laptop Anyway, I have the extra computer I bought before so we'll see if it sarts up again within a week or so Jul 25, 2020 by The status of LEDs (power LED, hard drive activity LED, and so on. Plug the AC adapter to a known-good wall outlet. Apr 5, 2020 by The LED is solid white, so I'd assume it's charging. He explains the same situation from his own experience which solved my problem. What is the resolution? PCMag supports Group Black and its mission to increase greater diversity in media voices and media ownerships. Not Dead Yet: What to Do When Your Computer Won't Start Tim Fisher has more than 30 years' of professional technology experience. No matter what's keeping your laptop from powering on, here are seven of the most common ways to troubleshoot your Dell laptop and solve the problem as quickly as possible. Make sure the power switch on the back of your power supply is flipped on, and if the outlet is connected to a light switch, make sure that switch is turned on too. The display is blank or black, the computer does not start, and there is no indication of turn on the computer. Step 2: Under the Backup page, click the Source section and then click Folders and Files to choose items that you want to back up. His articles have been published on FindTheBest.com, where he was a daily writer in the smartphones and tablets section. Award-winning disk management utility tool for everyone. Windows will check your drive for corruption and attempt to repair any problems. If not, check if repeating the above steps for 25 or 40 seconds resolves the issue. If you click an affiliate link and buy a product or service, we may be paid a fee by that merchant. Dave grew up in New Jersey before entering the Air Force to operate satellites, teach space operations, and do space launch planning. How can you do this work? It will be a little more expensive, but you will know that you are getting a . LEDs blinking (usually in a pattern and/or amber in color). If you do not find any damage, go to the next step. Reconnect and switch on the charger to the laptop. If the residual power is causing the issue, your laptop should work fine now. Step 6: Try to power on the laptop and see if it can turn on. Connect with us for giveaways, exclusive promotions, and the latest news! If possible, remove the battery from the laptop and try powering it on with just the power supply connected. To learn more, see the Dell knowledge base article. The next best course of action for you is to seek a professional computer service. Create slick and professional videos in minutes. To start, disconnect the AC adapter cable from your laptop and remove all USB cables and devices. Step 2: Under the Backup page, click the Source section and then click Folders and Files to choose items that you want to back up. But even if I let it be for a while to charge, it won't turn on. A laptop that turns back on once its cooled down most likely has a problem with overheating. Otherwise, replace the power cord since it is damaged. Factory reset your PC. Before continuing, unplug anything superfluous from your computerwebcams, USB headsets, external hard drives, etc. Turn over the laptop and remove the 7 5mm silver JIS #1 head screws. It will drain any residual power. Here are some recommended articles related to this topic that might be of interest to you. Your computer may reduce the processor (CPU) speed to save power. Check the LED indicator on the AC adapter. SOLVED: Won't turn on even when plugged in - Dell Inspiron 1564 Whichever you're experiencing, here's how to get your Dell PC in working order again. Be sure to adjust the brightness and contrast using the keys on the keyboard, but if the display is still not working, contact Dell's customer service to get your laptop repaired. If you see an error message like "no boot device found," the laptop's hard drive might be corrupted or has failed completely. Connect another device on the wall outlet to verify if the wall outlet is working correctly. If you find any damage to the power supply, unplug it from the wall and laptop until you're able to replace it. Remove the main battery in the laptop or tablet and try using AC power only. it didn't work. You might also turn off the Fast Boot feature, in case a recent Windows Update is conflicting with it. If some screws are difficult to remove, use tweezers to help. If you don't see any physical damage, look at the drivers controlling the fan or even BIOS settings. Just follow these steps below: Step 2: Disconnect the power cord or AC adapter, and remove the battery from the laptop. Laptops have special safety circuits to cut power to your laptop if any components overheat usually the CPU. After a few seconds, you should see the BIOS boot screen. Contact Dell customer service or a local computer service center for assistance recovering your hard drive. But you will probably need to take your laptop to a repair shop to fix this issue. Let me know, and I'd be happy to include the information here. Most newer laptops won't let you remove the battery, though, so your best bet might be contacting your laptop manufacturer's customer support. Is your Dell computer not turning on? In other words, remove any power strips, battery backups, or other power distribution devices between your PC and the wall outlet. When your computer boots, it may make a beeping soundusually a single beep means everything is A-Okay. If your PC won't turn on but motherboard light is on, a potential culprit is the power button on the case itself or the wires connecting that button to the motherboard. When it has completely shutdown, switch off and disconnect the charger from the laptop. You might also try bootingwithoutcertain hardware, like the graphics card or one of the RAM sticks, in case they're faulty. Next, reconnect the charger and see if your PC powers on. What if your Dell laptop wont turn on but the power light is on? When it has completely shutdown, switch off and disconnect the charger from the laptop. How to Fix a Computer That Won't Turn On - Lifewire Emmett Roberts. Look at both hardware damage and software issues. From there, you can scan for viruses and delete programs that can be causing startup issues. are connected. If the laptop turns on without the battery, replace the battery so it will charge and power up correctly. Reconnect and switch on the charger to the laptop (leave the battery out at this stage). Dell laptops, desktops, all-in-ones, and Windows-based tablets have an integrated diagnostic test. Turn off the laptop and unplug the AC adapter and any other accessory components. He's been writing about tech for more than two decades and serves as the SVP and General Manager of Lifewire. ), are normal. Solved: Troubleshoot ASUS Laptop Won't Turn On Yourself. To get more information, you can also refer to this post from Dell - How to troubleshoot a No POST Issue on a Dell Notebook PC. Vera is an editor of the MiniTool Team since 2016 who has more than 5 years writing experiences in the field of technical articles. A bad power cable is not a common cause of a computer not receiving power, but it does happen and is very easy to test. If your motherboard has this and works to power on your computer, the case power button probably needs to be replaced. *Deals are selected by our partner,TechBargains(Opens in a new window). Step 1: Since the Dell laptop isn't turning on, you need to create a bootable USB drive with Media Builder, boot the machine from it and open MiniTool ShadowMaker Bootable Edition. With the computer turned off and unplugged, remove any external devices (USB drives, printers, etc. Emmett Roberts If your laptop wont turn on even when it is plugged in, there may be a faulty power supply or battery. If you regularly keep it plugged in, but it has wiggled loose, and now the battery is empty, your computer may not be getting power for this reason. It will not power up on battery only. The adapter works properly in charging the battery as well. Power connectors can become loose over time and stop working. Try a different power brick if possible, and try replacing the battery if that doesn't work. Usually, an external drive or USB flash drive is recommended. When troubleshooting a laptop that won't start, begin with the . We don't recommend testing an outlet with a multimeter. There are several possible reasons why a desktop, laptop, or tablet computer such as a Surface Pro fails to power on, so you must step through a complete troubleshooting procedure like the one we've outlined below. Safe Mode: whats the difference, when and how to use? Step 3: Click the Destination section under the Backup window and then select a path for saving the backed up data. 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