Anyone have suggestions. Above that at the top is 'Show notifications' but it's completely greyed out for . Unchecking the "show notifications" for the Phone app, only for packages which are part of the core platform. Powered by Discourse, best viewed with JavaScript enabled, instructions for how to configure this setting. Select Notifications. If in some case, you end up breaking access to app ops through something like the application manager, you can reset the permissions for an app: For more control over detailed permissions, you can use pm in the terminal. To accomplish the same thing as unticking the "show notifications" box in the application manager: From my experience, using deny as a mode can break appops so that permissions can't be accessed or changed from an app, so I recommend using ignore, which is what the system uses. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. I ungreyed it for the sake. Is there a reliable way to detect the app responsible for an Airpush ad? Great to hear that did the trick! in, 09-23-2021 A blue bar will appear at the bottom of the prompt. Your wireless network must allow communication via the following ports to Google's servers: TCP 5228 TCP 5229 TCP 5230 Uncheck the "Display all websites in Compatibility View" option if present and enabled. Learn more on how to turn it off or change its settings to allow notifications. Android 7 users may download the last compatible Duo Mobile release (v3.47.0) as an APK file and sideload it onto their device. Select Apps and scroll down to select Duo Mobile. To be exact, as Sergey has explained in the comment, only packages that are signed with the platform key (from vendor/manufacturer, e.g. When automatic push is enabled, Duo Authentication for Windows Logon automatically sends a push notification to the Duo Mobile app or a phone call to the user's default device submitting the Windows username and password. Other preinstalled apps (including apps with some special privileges, which are signed with the shared or media key) and "system" apps (apps which are put on /system/app folder and granted access right) are not counted. You do not have permission to remove this product association. We recently announced that Windows 11 was expanding our Phone Link feature to enable the connection between a Windows 11 PC and an iOS mobile device with the goal of removing barriers between your phone and PC and making it easier to connect to the people you care about most. Not available for iPad (iPadOS) or macOS. Click the Call Me button on the Duo Prompt (or type "phone" in the "second password" field if you don't see Duo's interactive prompt) and Duo will call your phone. I was looking at settings in mine and it has 'Receive 1:1 calls' and group calls in what would be the on/enabled position but it's greyed out with white text for the selection. This will often fix itself after you pull-to-refresh. Can I use my Coinbase address to receive bitcoin? Attempts to send a test Duo Push notification. I would first recommend going through the activation process as an administrator to see if this resolves the issue: https://duo.com/docs/administration-admins#use-duo-push-for-administrator-authentication. 12:23 PM To choose a different device, select Other options. rev2023.4.21.43403. 565), Improving the copy in the close modal and post notices - 2023 edition, New blog post from our CEO Prashanth: Community is the future of AI. Fix missing or delayed call notifications - iPhone & iPad - Google Duo Help In the Internet Explorer browser window press the Alt key to display the menu bar. How about saving the world? Its just not enabled by default. If it was not yet checked, check it. Where does Lollipop stores notification log? If you're not getting call notifications or theyre delayed, try these tips to fix the problem. Find your app's package name by looking through the list generated by: Get a list of permissions and their mode (allow/ignore/deny/default) for a particular app: (Note that get parameter is not available in 5.0.2 or earlier Lollipop releases, but was introduced in Android 5.1.0). Google Duo allows you to call people who don't have the app How to combine several legends in one frame? Please check our knowledge base or contact your system administrator if you have an issue that isn't listed here. In some cases this can happen by accident if the token is stored next to other objects in a pocket, backpack, etc. Google Duo Help Thanks. What is Google Meet? - Android Police 01:03 PM Above that at the top is 'Show notifications' but it's completely greyed out for text and the toggle is on but also greyed out. On my Note 10+ and my wife's S10, the ability to turn on notifications for Google Duo is turned off. I am running iOS 10 and I am not able to install the current version of Duo Mobile from the App Store on my device. Summary: as of the latest version (Android 5.1.1 Lollipop), the checkbox is disabled if: From InstalledAppDetails.java (this is what "App Info" displays). Reboot Your Phone The first step towards troubleshooting why no notifications are getting through to you is to ensure that it's not a temporary hiccup. No Duo Mobile releases are available for Android versions earlier than 7. If manually checking works, then the issue is related to the Google Cloud Messaging (GCM) push notification service and Duo Mobile registering for pushes correctly. Re-open the app : To start Duo again, quit and re-open the app. in. I have some Android colleagues who say they are also not able to received Push notifications from the web login page. While it's important that you contact your administrator if you lose your phone, remember that your password will still protect your account. There are some apps for which "Show Notifications" is greyed out, thus effectively barring you from changing the notification policy of that app. Android Notifications Not Showing Up? 10 Fixes You Can Try - MUO Remove the website where you use Duo authentication from the "Websites you've added to Compatibility View". attempt is being made. App Ops is another one that gives you control over all apps' general permissions. Duo video calls - not working/settings greyed out : note20ultra - Reddit Scroll down and select Duo Mobile. PDF Duo Multi-Factor Authentication (MFA): Frequently Asked Questions - Miami Using Duo With Any Cell Phone or Landline Better news, some of the other trouble shooting items I tried worked last night. Turn on Keep Wi-Fi on during sleep. When setting this up, you likely logged into those sites, visited the security settings for your account, and scanned a QR code provided by that site with Duo Mobile. Non-Stack's Imgur images may disappear soon, help us migrate them to Stack's How should we treat ChatGPT (and other AI-generated) posts? This is because administrators and users are not linked in your account. I'm aware of changing the notification policy in Android 4.2.1 and 4.4.2. ohh. Then list the permissions for a particular package: The permissions listed with package manager are very detailed. The ability to send SMS passcodes using the traditional Duo Prompt can be accessed via the Enter a Passcode option. Reset notifications, Cleared Cache, Cleared Storage, only thing that fixed it was uninstall/reinstall. To do that, you'll need to reboot your phone. I have stopped receiving push notifications on Duo Mobile. Contact your administrator if further assistance is required. Google Duo Notification Option Grayed Out Topic Options (Topic created: 09-22-2021 12:23 PM) Topics: at&t Google Duo Notifcation MarkRB Asteroid Options 09-22-2021 12:23 PM in Galaxy Note Phones On my Note 10+ and my wife's S10, the ability to turn on notifications for Google Duo is turned off. Android Enthusiasts Stack Exchange is a question and answer site for enthusiasts and power users of the Android operating system. Download the latest version of the app: Check that you have the, In the top right of your browser, click More, In the search menu, enter Notifications.. Navigate to Tools Compatibility View settings and make one or more of the following changes: Click the Close button to save your change. Fix missing or delayed call notifications - Computer - Google Duo Help The same applied later for phone calls. Try common fixes. Does anyone know if there is a way to enable this? The Android robot logo is a trademark of Google Inc. Android is a trademark of Google Inc. Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site. Voice call to landline grayed out - Duo Security Community I have an iPhone XS Max running iOS 12.1.4 with Duo Mobile 3.24.2.5, and I receive Push notifications for all systems we use Duo for, so they do work. Using a capable app to manage them may be a more practical route. We have a note at the bottom of the Duo pricing chart that reads: Self-service subscription and Duo Free customers that want to enable MFA using phone callback should contact support, but it is easy to miss. If you don't, the app page will say, "Update." Connect to Wi-Fi: If you're using Wi-Fi instead of mobile data, make sure your Wi-Fi is on. Reddit and its partners use cookies and similar technologies to provide you with a better experience. iOS 10 users may download the last Duo Mobile version compatible with that iOS version (3.28.1) via Apple's TestFlight program. in the Duo Knowledge Base for additional information. Learn more. If your administrator enabled Duo Mobile's backup and restore functionality and you previously backed up your Duo Mobile accounts then you can restore your accounts to Duo Mobile on your new phone (same platform as the original device i.e. To run the tool: The steps that Push Troubleshooting performs automatically are as follows: Should none of these actions help, see the Duo Knowledge Base for additional iOS and Android troubleshooting steps. The minimum supported operating system version for Duo Mobile version 4 on Android devices is Android 8. If the application provided recovery codes to you when you enabled two-factor authentication, use a recovery code to log into the application, then visit the security settings where you first set up 2FA to restore Duo Mobile passcode access. Download the free Duo Mobile app to your cell phone or tablet ( App Store or Google Play Store ). I wasn't aware of the appops difference between Lollipop versions. Browse other questions tagged. I was looking at settings in mine and it has 'Receive 1:1 calls' and group calls in what would be the on/enabled position but it's greyed out with white text for the selection. To check if push notifications are enabled for Duo Mobile, and re-enable them if needed, follow these steps: On the iPhone, open Settings. Troubleshooting Duo Push notification issues on iOS devices If you've tried the suggestions here but can't get Duo Push working or reactivate your device yourself, please contact your organization's Duo administrator to request reactivation of Duo Mobile. Found some posts online, one of which said to turn off battery optimization but that didn't fix it. If it's an issue with the long-lived connection to GCM on the device, toggling Wi-Fi off and back on may fix the issue. yesmine are actually stuck to "on" as well. If the "Allow Notifications" option is already selected, deselect it and select it again. Switch to the Duo Mobile app to receive push notifications for Two-Step