Itsbeen a tough year for public services anditsunderstandable that people working across these services are feelingadditionalstress and pressure to deliver excellent standards. This year we received over 2000 Greatix entries showing the "There are numerous episodes of excellence seen every day. KH HOTEL - Prices & Reviews (Geisenfeld, Germany) This concept at its fundamentals relies on the acknowledgement that things do go right and recognising them when they do . From the amazing work going on in one department to improve patient care to the individual who consistently goes above and beyond, the staff awards are an opportunity for all staff and departments to be recognised. #Hospitals #BeKind #NHS pic.twitter.com/KQlSUHKMvs, Pleased to announce the launch of @Scotambservice GREATix. Edited 6 January, 2021 by PatientSafetyLearning Team. It gave us access to Microsoft Forms which isstraightforward to use and generates links for websites,QRcodes etc so it can be advertised easier. Kath Evans \ xdDjF]e:F*=[H]HrwT[a. Some of these conversations may show excellent practice that can be focused on and developed further as quality improvement projects. PDF Blood Transfusion Newsletter - Newcastle Laboratories This website has been setup to make both the submission and the distribution of GREAT-ix letters and cards as straight forward as possible. I realised that there was little praise offered to staff and the main indicator to the fact that you were doing a good job was that you heard nothing! We have recently been sent over some fantastic feedback from the Greatix Team at The Newcastle upon Tyne Hospitals NHS Foundation Trust, who reported that a Greatix is our employee recognition scheme. This has the dual benefit of improving patient care and boosting staff morale by recognising when people have given that bit extra to ensure our patients are receiving the best care we can provide. Nursing can help end the travesty of 'Datix abuse' Crewe Road South, greatix newcastle hospitals GREATix: Improving culture, wellbeing and patient safety through We use this information to improve our site. I also think itis important that this is a peer-led system where the feedback is not led by hierarchy. Based at the University Hospitals of Leicester,we serve the educational needs of healthcare practitioners in Acute & Emergency Medicine across the East Midlands, UK. Receiving some great feedback from staff and patients since taking on our secondment https://t.co/vBRDEmgRvks amazing what more manpower and a commitment to patient safety can achieve in a short time! 2023 Patient Safety Learning. Here are two examples to inspire you. 2023. We've put some small files called cookies on your device to make our site work. Introducing something likeGREATixprovides a method for saying thank you that will help to tackle some of that, and hopefully put a positive light on the hundreds of things that go well rather than the small number thatdont. The bank holiday pharmacy opening times webpage will show which pharmacies are available and local NHS websites and social media channels will also have details of all opening hours over the holidays. RCN strike: Newcastle Hospitals warns of 'major impact on - ITVX It needs to have a bit of momentum to showitsnot just a tick box exercise. Examples may include positive patient outcomes following expert care or a staff member going out of their way to be helpful in some manner. Listen to our latestpodcaststo find out What You Need To Know Members of the Royal College of Nursing (RCN) have joined the latest wave of industrial action. Seminal papers. Some of the feedback from colleagues in these areas has already been extremely positive anditssomethingwerelooking forward to. Contact Us 3 0 obj This group is responsible for developing strategy for and monitoring compliance with policy. The only advice I have is to just get on and do it. "Some time later I find myself holding responsibility for locally managing the incident reporting system Datix. A woman has died after she was hit by a bus as she crossed a road in the centre of Newcastle. EXCELLENCE REPORTING (GREATIX): CREATING A DIFFERENT PARADIGM IN IMPROVING SAFETY AND QUALITY D Sinton 1, G Lewis 1, D Roland 2, 3 Abstract Objectives & Background The NHS safety culture predominantly focuses on negative events with staff being encouraged to report incidents via online tools such as IR1 or Datix. Tangimus | Geisenfeld - Facebook Here's the version we use. As the frontline of the NHS in Scotland and with over 4500 members of staff, we provide an emergency ambulance service to a population of over 5 million people serving all of the nation's mainland. PDF QUALITY ACCOUNT EASY READ - Newcastle Hospitals NHS Foundation Trust In the twelve months since its inception we have received 500 reports from a whole range of work areas within the hospital and across a wide variety of staff groups. For the best passle experience, we strongly recommend you upgrade your browser. improve the staff experience on specific issues relating to each network. Wedelvea bit deeper into those that are related to patients to understand what has happened and see if there is anything we can learn. He iscurrently responsible for supporting operational services in the West of Scotland, to see how they can improve patient care, existing processes and develop new ways of working that benefit both staff and patients. "Imagine where we would be if we spent as much time saying Yes as we do saying No were the words of a friend and senior leader over a coffee in a garden centre one winter Sunday with reindeer grazing outside. Michael Foster - Datix System Lead - The Newcastle Upon Tyne Hospitals They will: tackle issues for underrepresented and disadvantaged groups and individuals, offer a place to come together, share experiences and facilitate learning and development, help shape and deliver our organisational strategy and policy. Sadly a lot of the learning from excellent practice is missed. Restaurant Maximilian's, Geisenfeld: See unbiased reviews of Restaurant Maximilian's, rated 5 of 5 on Tripadvisor and ranked #9 of 13 restaurants in Geisenfeld. Submitted forms are themed to help share the learning across the Trust. This browser is not actively supported anymore. while keeping it as simple as possible for staff to use. Newcastle Hospitals on Twitter: "Our 1st winner is Andrew Peattie who It is our hope that others can follow our example and develop their own or utilise our system. When theres so much going on, I know I need to become more intentional in my cheering on of others as it pays so many dividends Methods In February 2016 after becoming aware of the Birmingham Children's Hospital's "Learning from Excellence" initiative we set up an online GREATix reporting tool at Leicester Royal Infirmary. Members of the Royal College of Nursing (RCN) have joined the latest wave of industrial action, which started at 8pm on Sunday 30 April and will finish at midnight on Monday 1 May. Tests and quizzes. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. GREATixis a reporting mechanism for capturing positive feedback. Submit a GREATix, (not just) a DATIX - Fab NHS Stuff stream The form itself is already open to anyone and it can be used butwerecurrently only actively promoting this for Scottish Ambulance Service staff. If you are interested in setting up GREAT-ix in your department or hospital using this website, get in touch. improve the staff experience on specific issues relating to each network. Ambulnz Community Partners' Post - LinkedIn An incident you have attended where a colleague hasgoneover and above for a patient, or something as simple as a colleague who takes the time to ask you ifyoureok after a tough job. Click here if you would like to find out more about the staff awards, how you can nominate and who our winners were last year. I thinkthatsthe brilliant thing aboutGREATix. The system is accessible from a Trust computer or from any mobile device via their Trust login (thanks to great work by the Trust IT Team). Its about to become part of our mandatory training to help with our understanding of how to provide safer care to patients https://t.co/8dVPtUF67B, Our first GREATix- hopefully more to come. Ref No: * UI: * Can we publish the GREATix that was submitted about you? 2023 EM3 is licensed under a Creative Commons (CC BY-NC-SA 4.0) International License. This has a detrimental impact on culture and wellbeing in a workplace. sH1gwv&a_L#5'vXS6CoizB9bV1eceVsra\(mkFt~N7EA"Z1&UwG%nNOnB3+AY One of the largest NHS trusts in the UK, providing healthcare to communities across the North East of England and beyond Find out more about our Trust Our hospitals Our teaching hospitals provide research led acute, specialist and local community services to patients from Newcastle, the wider north east, the UK and internationally. "Build it and they will come and come they did. FAB Academy: Submit a GREATix (not just a DATIX), Thanks to our RGUC media team for making a great video for my Human factors and patient safety teaching. "Early on I stumbled across a concept of sharing learning from good work that was championed by Dr Adrian Plunkett and his now famous Learning From Excellence (LFE) movement, and this had been on the back burner and niggling away at me for some time. The Trust patient safety lead and the patient safety champions receive notification of all the submitted forms and look through them for areas to share learning with Appreciative inquiry conversations. There are a number of ways in which we provide staff with the opportunity to have their voice heard and show our appreciation for all the work that they do. Home :: Northumbria Healthcare NHS Foundation Trust 4 0 obj We look forward to reading your entries and recognising the excellence you highlight. Wedonthave any dedicated resource to this so have a plan A, B and C for making sure this work is seen through from start to finish. We will also do some engagement with their staff to encourage its use. Mum hails Great North Children's Hospital staff after son gets all clear Award given as part of a team of dental nurses, working within a new environment, new team,. 1 0 obj GREAT-ix is an initiative to allow NHS staff to say thank you to each other and help make colleagues feel valued and appreciated. Deutsches Hopfenmuseum - German Hop Museum. It contains three important pieces of information: The nominee gets a personalised certificate to acknowledge their excellence, and the reports are shared throughout the Trust so teams and individuals can learn from each other.