problem sorted out by just removing the SmartThings, 6 Ways To Troubleshoot Eufy Smart Lock Keeps Going Offline, 8 Reasons Why Meross Smart Plug Wont Connect To Wi-Fi. How to fix Hue lights that have stopped working with Alexa Next, check if the power outlet has a charge by using an outlet tester. Why is Alexa not responding after I renamed my device? For this youll firstly need to disable the specific Skill from Alexas app (under More > Skills & Games > Your Skills > Skill > Settings > Disable Skill), Then Uninstall the app from your phone. So now we are going to set up a smartthings automation so that when you press the smartthings button the virtual sensor will open. Depending on the issue, troubleshooting an unresponsive Alexa device is no sweat! Fixing the situation is only possible when you are sure that the hardware is in good shape. If I cannot load Google from this distant location, then you may need to invest in a Wi-Fi extender or upgrade to mesh Wi-Fi to improve signal strength. Alexa devices use WiFi to work. In that situation even though Alexa can see the button nothing will work right.). There is simply no point in wasting hours of your time trying these basic fixes when the unit itself is damaged. How to Fix 8 Common Alexa and Amazon Echo Issues - Lifewire same issue with Phillips bulb, worked fine for almost 1 year then became unresponsivemight just switch to all smart plugs. THAT LOSES ME A BIT. If the device doesnt respond, then the problem is not with Alexa but with the actual device. Alexa can only control smart devices that are switched on. capability "Switch" is not responding to Alexa. Is this the problem? Send a couple hours trying to pair them and reset everything from my router to my apps. 9 Ways To Fix SmartThings Isn't Responding With Alexa Cleaned & air blasted unit Alexa Is Not Responding: Here's How You Can Fix This A) ILL START OVER WITH A CLEAN SLATE. SmartThings to the rescue: a virtual sensor. If moving the Alexa device is not possible, install extra routers in other areas of your home. See the License If the device Alexa is trying to connect to is a distance from your router, then it would have low Wi-Fi signal. An Alexa device can be unresponsive if there is no wi-fi connection, certain skills are disabled, or if the firmware is outdated. Hook up ring doorbell to alexa - Formacin Ejecutivos Placing Alexa closer to the router will allow WiFi signals to travel shorter and faster. Which it is. For this youll need to check your Wi-Fi router settings and look for features like AP Isolation, Client Isolation, UNPN. The problem with performing a factory reset is that the devices memory will be erased. * You dont have a louder and softer choice. There are no other methods that you can use to fix the programming bugs with the device itself. After putting some fresh batteries in it, I was able to get it to pair with a very modern Echo Show. You couldve done it yourself and just forgotten about it! But Im sending the smart bulbs back. The ST button natively supports those 3 conditions. And users receive these updates by updating their apps. To check or change the WiFi network, first, go to the app setting. Moreover, you can also modify the commands to match more personalized phrases that are easy to trigger. But we cant Use a smartthings button as the trigger. Alexa devices have different microphone buttons. Its happened to me on a number of occasions in the last few years, as I regularly use Alexa to control other smart home devices, either directly or through various routines Ive configured. You can also disable it through voice commands by saying, Alexa, turn off whisper mode.. These bugs can cause the apps system to freeze and prevent receiving new data. It doesnt make any difference whether you have 2 or 12 or 51. You could even set it up so that a single click set the volume to setting 3 and a double click set the volume to setting 5. Interferences, excessive noise, and dampening materials around the unit can create a ton of issues in the long run. Forget everything you thought about code for this problem before you started this thread. And deleting it doesnt make any difference. THIS BUTTON PUSHER USES A SwitchBot Hub, WHICH ILL SOON TRY TO INTEGRATE INTO MY SYSTEM. Try Restarting and Resetting. 7 Factors To Consider, Does Alexa Have To Be Plugged In To Work? Instead, you could use double tap on the button as the if in a SmartThings automation (not an Alexa routine) and turning on the virtual switch as the that. And then you use the virtual sensor as the if in an Alexa routine. And all you have there are two different DTHs added to your library. The physical button uses its own original DTH. Heres where smartthings gives us a very powerful option. This involves clicking on the device, clicking the gear icon and then the bin icon. So if what you want is to be able to click the SmartThings button once and change the volume to setting 5 you can do that. Go back and read the long post I just put up. Or your Wi-Fi network might be operational, however your ISP (internet service provider e.g. First, as I mentioned previously, the SmartThings button is not visible to echo. Make sure your Wi-Fi password is correct. Gosund Mini Smart Plug Functions 1 11 3 Work with Alexa, Google Assistant Step 1: Set your . If theres none, you can try uninstalling and reinstalling the app. Once youve reached this limit, your ISP will throttle your internet. 8 Ways To Fix WeMo Plug Not Responding To Alexa And they use more data compared to other devices. The device will show a microphone turned on notification, and Alexa will start responding to voice commands. Youve just successfully power cycled your device! Each device can be set with the checkbox beside each device. If your Alexa device is still unresponsive, you may need to uninstall and reinstall the manufacturer's app to resolve the problem. The one remnant I cant delete is the SmartApp I guess I set up. Alexa no longer controls any of my smart things devices. Unfortunately there is nothing that can be done during those times as the issue is out of users hands. What is Alexa and what can Amazon Echo do? - Pocket-lint Whisper mode allows users to talk to Alexa while whispering. Note: Depending on the app, you may lose some app data or settings with this approach. But then can fail to do so if there are system errors. Alexa . Do all the steps there in exactly the order listed even if you think you have already done some of them before. Then, enter the smart hub brand or model on the search bar. These devices can be anything in your house, including: Check out: Is Bluetooth Better Than 2.4 GHz? When you create a virtual device, you have to manually assign a device type handler to it because theres no actual discovery process at that point. Tap "Amazon Alexa.". I contacted Sengled but have not received a response as of yet. Well, have you changed your WiFi password? First, check on which WiFi network your new device is connected to. As you can see above, updating the app version usually doesnt require you to set up the device again -whereas this approach will. Make sure that the power outlet has a charge. Alexa Device Is Unresponsive: 16 Causes & Fixes (2023) From there, you can go about fixing the unit yourself, and it should come easy to you. Is Bluetooth Better Than 2.4 GHz? I have the original Alexa the large one. Q: Why is my ST Button visible in Alexa, but unresponsive, according to Alexa? If the problem is not with the manufacturers app, youll need to look at its connection to Alexa, which takes the form of a Skill. To resolve the issue, update your Alexa device firmware. But thats all the choices youve got. This includes smart bulbs and plugs from different manufacturers. My wife will have an easier time using it. Thank you for your help! This firmware is different to the manufacturer's app, which is used to communicate with the device. You dont use that DTH for your smartthings button. ** . If the firmware of your Alexa device is outdated, it can avoid receiving voice and app commands. So, if you believe that your issue is unique, then your best bet is to ask the SmartThings team for support. 49" Odyssey OLED G9 G95SC - Samsung ESPECIALLY SINCE THAT BUTTON WILL HAVE TO WORK WITH THE SwitchBot Hub TO TURN ON THE COFFEE MACHINE. In researching this article, I read how some users have had issues with certain brands of Wi-Fi routers. Disable the SIMPLEconnect skill from the Alexa app, then enable it again. This allows Alexa to receive update notifications. Here are some things you can do to prevent power connectivity issues: Further reading: Does Alexa Have To Be Plugged In To Work? Many duplicate Hue and SmartThings devices showing in Alexa app I have no idea what protocol Alexa and Ring use. Like smartphones, Alexa devices have firmware. When you turn the virtual switch off, the virtual contact sensor will look like it closed. So you would end up with one ST automation and one Alexa routine for every tap pattern on the button. You press the smartthings button and a single echo routine runs. From there youll need to re-add the device from the manufacturer's app. SmartThings Button added, but Alexa says the "Device is Unresponsive" With my ST Button approach, it was gonna be: So, a good method to narrow down the problem to the programming side of things is to power cycle the unit. Its what you call Alexa to wake it up. I cycled power on the ST hub, then did an ST hub reset. Select the Echo device you want to reset, then scroll down, and you'll find the Reset Settings menu. A lot of probable causes can lead to this error, which is why we will be listing some solutions for this specific issue. Trying to delete that smart app in the ST Web page of My SmartApp gives an error message that the app is being used by one or more people. . This will get rid of all of the stored cache files and settings. I hope the above tips help in getting your device to respond to your Alexa commands. My WiFi connection is stable. I SORTA UNDERSTOOD THE CONCEPT. Test the Wi-Fi password on another device, and if necessary, change it and try connecting Alexa again. This is because their frequencies can clash and cause disruption to their connections. Tip: Command Alexa to enable a skill by saying, Alexa, enable [skill name]., Alexa can control my other smart devices except for my guest room lights.. And that power adapter and speaker power port are in tip-top condition. Different devices follow different procedures for performing a hard reset. To check this there are a variety of Wi-Fi signal checker apps you can install on your phone. I can imagine that one of the webcore grandmaster coders could come up with some system that did let you do more but, wow, the coding would be complicated. Continuing on, the next roadblock is trying to find a DTH for the ST button hardware. I have 5 Philips Hue bluetooth bulbs which do not require a philips hub and there is no Alexa skill for BT bulbs. */ 9. show original. Doing this removes bugs and allows Alexa to receive update notifications. The device Alexa is attempting to control runs on firmware, which is essentially software that makes the device work. The Hunter Fan Team. And your smart device also depends on its manufacturer app. Noticed that that is not a different name for your smart button or a different DTH for your smart button or anything to do with your physical smart button. Newbie here. While youre at it, check if theres accumulated dirt on the speaker power port. A wide range of smart devices can be linked with the SmartThings hub. If you have changed its wake word and still keep calling Alexa Alexa, it wouldnt respond. Alexa depends on the Amazon Alexa app. On Android you can do this by holding the app icon and hitting Uninstall. Smartthings devices unresponsive in alexa app Please follow the instructions below to renew the connection. double tap: volume down But you only get to set it to a fixed point its not higher or lower the way it is with the buttons on the official Amazon remote. . In this instance, there are a few things to try . Reset to factory Compare Hubitat Vs SmartThings Which Ones Better? Once youve connected your Alexa device to your WiFi, make sure to do the same to your other smart devices. Some users also stated that they were able to get the problem sorted out by just removing the SmartThings Skill from the Alexa application and then adding it again. Check the "Microphone" setting to ensure that it's enabled. JD said: Brian. I reset it and can now control it with the Geeni app but Alexa still cant see it. meross Smart Table Lamp, Bedside Lamp, Compatible with Apple HomeKit, Siri, Amazon Alexa and SmartThings, Tunable White and Multi-Color, Touch Control, Voice and App Control LB3 Smart Lamp, LED Bedside Touch Lamps Compatible with Alexa and Google Home, App Go_sund Control, RGB Color Changing Dimmable & Warm White Night Light for Bedroom, USB . And sometimes, it doesnt respond at all. Not A physical device like the smartthings button.