When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. There was a slight problem when my sister abdicated her designated role to me, and it seemed Marianne became annoyed. Website. The complainant has accepted the resolution. Sylvania, OH Printable Free Online Coupons - Valpak The Affordable Alternative to Expensive Funeral Homes. Prospect | (847) 577-65051030 E. Northwest Hwy., Suite 100, Mt. Cremation Society of America Official Homepage Cremation Service - Cremation Society of America - Hollywood, FL 33024 As soon as we received the merchandise associated with this contract we decided to cancel the entire transaction. A link has directed you to this review. Low Cost Cremation Online Arrangement | Cremation Service The florists near American Cremation Society experience a wonderful and diverse collection of wreaths, arrangements, and baskets to help share your empathy for the family. Cremation Association of North America (CANA) See details. Everything you need for Cremation and Disposition at one price. Planning Plan cremation services in advance to save your family from the burden of planning. He was highly professional and thorough. The cremation and arrangements with the VA National cemetery were handled quickly. Asked who to pick his remains up. I highly recommend them. Coupon. This includes professional services, transportation, refrigeration and a container. National Cremation can help you with both pre-planning and immediate cremation needs. We think nothing of arranging for travel insurance to protect your investment in flights, hotel rooms and services. Sincerely, Kathryn. Their locations are usually small retail shops in larger cities, as opposed to full-service funeral homes that can offer spaces for gatherings. Prepaid Cremations | Dignity Memorial I have been paying $50.00/month since 2017, with a few months of interruption due to COVID-19. The resolution is in progress and National Cremation Society has been in communication with the complainant during this process. BBB Business Profiles generally cover a three-year reporting period. She explained everything in detail and when questions came up down the road, she was quick to reply with answers. Best Cremation and Funeral Services | ConsumerAffairs Unsubscribe easily. After Pre-planning our customers say, That wasnt that bad. Or It feels good to know I took care of that.. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. I followed up with Mr ***** on Feb.26,2022 to see what was happenning. It is not only unethical to send advertising to the relatives of someone who has died, addressed to the deceased, but extremely shocking and insensitive to be clear. I highly recommend CSA. National Cremation Society always strives to provide the utmost in service and customer satisfaction to each family we serve. This feature provides the family of the deceased a15-20 minute viewing The price of the "Bundle" was $499.00 According to the contract, I had 30 days to cancel. It was founded in 1973. During a difficult time Amanda and Corrine guided us step by step in making final arrangements when my brother-in-law passed away unexpectedly. Let me start out by saying it's very difficult emotionally to lose someone you love especially when it comes to your own mother. I stress, his father passed **** in another state and this happened a year ago, and we have absolutely no affiliation with nor have we ever solicited services from or contacted National Cremation Society. Well the hospital ended up calling them when I told them not to and they came to pick up my mother's body. Its too bad you cant just buy the service itself without the merchandise. From the first I was pointing out the contract number and the number on the wallet card were different. National Cremation & Burial Society has contacted the complainant directly to provide a solution to her concern. She wasn't friendly at all, nor was the receptionist. The staff were very professional through this difficult time. All of the decisions are done online. View all of flipbooks from Cremation Society of America. The Cremation Society of America was fantastic. Complaint: 17430641I am rejecting this response because: The business's response is a LIE. And by your lack of empathy and attention to detail on a simple act of updating marketing names all you are proving is that you aren't a reputable company and solely exist to profit off of people's grief. Member benefits include professional cremation education, crematory operator certification . This was pouring salt in an open wound. They have truly put service and dedication back into what those words are meant to be. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. I highly recommend Cremation Society of America. Over all she called my mother my father three times. Upgrade now. Since we have been forced to submit a dispute with our credit card company and they are now investigating the matter. We submitted the cancellation form on January 25th and request a reversal of our credit card payment and a prepaid mailing label to return the merchandise. My Prime contact at the Marietta location of National Cremation was Canin **. Contact National Cremation online or over the phone to receive a free quote for their services. It is now February I am still getting bills even though the contract was canceled, I have been told that if I return the boxes I will get my money back $1200.00 or more back. Thank you for the review and saying such nice things about Corrine and Amanda! Sign up to receive our free weekly newsletter. The customer service is horrendous. American Cremation Society Coatesville, Pennsylvania Vital Statistics Form - Cremation Society of America BBB is here to help. Thanks again to National cremation and Mr ** for making a very difficult situation absolutely as positive is it could be! I guess when all you care about is the bottom line, this is what you get. Despite my proof of legal Trustee responsibility, she refused to give me the receipt for the cremation my sister had paid. 7 complaints closed in the last 12 months. It's never easy to deal with a death of a love one but Amanda was extremely sweet and informative, kept in touch throughout the whole process and any questions, she's answered immediately through email. Our operators have many years of experience, all certified by the Cremation Association of North America. However, it should not have taken 2 months to process a simple cancellation of this service and the return of the merchandise. Its location on this page may change next time you visit. One Low Price $995 Cremation Service At CSA, we specialize in making Cremations easier and affordable. National Cremation Society always strives to provide the utmost in service and customer satisfaction to each family we serve. BBB Business Profiles are subject to change at any time. After going over the contract with my 2 children, it was agreed upon that I would cancel the Bundle:In Loving Memory. Follow Cremation Society of America and get Cremation Society of America's latest update. Cremation Society of Indiana | Indianapolis Cremation | Affordable I want the $499.00 due to me. It was very unexpected. The National Cremation Society has helped over 160,000 families honor their loved ones. We have called and emailed the office on numerous occasions and have been told by ******************* and **************************** that they agree and accept our cancellation and promise that action will be forthcoming. Search for other Funeral Directors in Hollywood on The Real Yellow Pages. You ruined someone's day and made them terribly sad.I believe the BBB should look into their harmful advertising practices, as I doubt we are the only family receiving mail addressed to our deceased loved one about their own cremations. My husband passed away June 3 2022. We are confirming that as of today the information hasbeen immediately removed from our database and any future mail-outs lists generated moving forward. Neptune Society spoke with the complainant again to remind the complainant where we stand in regards to her complaint. We bind, break, and destroy all of their ill will, evil intents, and antics in the Name of *********************** and by the Power and Authority of the Blood of ***********************. We have no idea how they associated his father with our address, as he lived in another state, or why they sent this, but what a terrible thing to receive in the mail. At this point I would like all the money that was automatically withdrawn from my Wells Fargo checking account returned to me. ***** please accept ourapology for this embarrassing inconvenience that you have encountered. Patrick ** is the BEST! [email protected], 2023 Cremation Society of America | All Rights Reserved | Web Marketing by SEM GENIUS. Thats why at CSA, we make the process as easy as possible. The National Cremation Society has helped over 160,000 families honor their loved ones. They Answered all questions, took all calls, responded to all emails. Available experts can walk you through every step of the process. Overall our experience with NCS and Marianne was fine. Plenty of time to update your marketing lists. Today, I even tried their contact me info on their page. Thank you, you have successfully subscribed to our newsletter! When my mother passed away, we called and they were there within an hour. Services offered by American Cremation Society. We should not have to through all this trouble to simply cancel a transaction as per the terms of our contract. There was no answer nor a returned call and National Cremation Service could not leave a voice message due to a full mailbox. It's disgusting and cheap that you wouldn't take the extra time to do you job and remove someone's name when a family requests. Clay Erickson, Corrine and Amanda were so kind, caring and compassionate during the sudden passing of mom then a few months later unexpected passing of dad. . You need to remove the name and address as requested twice before. I would not recommend this company to anyone! I hope you can assist.. Cremation Society of America - Facebook National Cremation Society always strives to provide the utmost in service and customer satisfaction to each family we serve. Neptune Society charges $1,950 for its cremation services. At CSA, we simplify the cremation . Save money with local coupons for home repair, restaurants, automotive, entertainment and grocery shopping. Call 844-682-6800 24 hours a day, 7 days a week to speak to one of our . Great company!!! The Cremation Society of America says direct cremation allows the deceased person to be cremated in a simple container or vessel instead of a pricey casket. Cremation Society The service I received was and continues to be simply exemplary. The few negative reviews I read were obvious outliers - people who had other issues completely outside the scope of cremation services. Online Planning | Cremation Society of Indiana Cremation Society of America. Burial service: BBB Business Profiles are provided solely to assist you in exercising your own best judgment. It was an Amazing job done by Amazing people! He said he had contacted Corporate and gave me a line that corporate only cuts checks once a month. You will be recommended to any one I know who needs your kind of services. I told her that they were not to have called them and that I was going with another company. Thank You For Choosing CSA In order to process your order, you must complete the following forms: Complete Forms Between the two of them, they made what was a very difficult situation into a more comforting one and assured us that mom was in good hands. After my initial confusion, John straightened everything out. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. In a nursing home here in *********** ****. I received one label to return one box and have been trying for the last month to get that second label. They're the oldest cremation services provider in the United States, and they pride themselves on helping families no matter where they are in the cremation process. May God bless you and stay healthy. Thanks. He went the extra mile with some logistics I requested and followed through thoroughly. But if the funeral home that I contacted would accept the amount of the cremation service that it shouldn't be a problem. The next day June 4th I went to the funeral home to discuss the arrangements with **** at ***************************. Mr. ****** does not return my calls . After all was send and done Terry called and left a message and she called me Sharie instead of Sheila and again, called my mother, my father. The complainant understood, accepted the resolution, and is satisfied. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Mr. ***** said I would need to write a note stating I wanted to cancel the Bundle. (State fees additional - around $35 to $45) Since 1973 thousands of satisfied families have used California Cremation Society to find the answers, help and savings they desire during this difficult time. She called my mom, my father. We thank you for sending your exact name and address to where the mailings are being sent. The contract number is ************ and the amount is $3,211.12. When I called to ask questions they were helpful and professional. National Cremation Society has fully removed this contact from our database. My husband and I purchased a cremation plan and made payments until it was paid off. National Cremation Society has contacted the complainant again via phone today June 28th, 2022 at 3:30 pm EST to resolve his concern and to provide confirmation of the removal of the contact. Also, Mary in the Katy office was very helpful in seeing that my account was in proper order at the national office. 6281 Taft St, Hollywood, FL 33024 United States, https://www.cremationsocietyofamerica.com/. . Our caring staff and industry leading online arrangement process, Cremation Simplified, allows you to plan your cremation in only 15 minutes!