If the carpet is wet, you are ready to start cleaning. Do you know which way for sure the pump nozzles should be facing on our model? Because the Rug Doctor does not generate its own steam, you will need to fill the water supply tank with hot, steaming water before using it. HOW DO I GET SERVICE UNDER THIS WARRANTY? Jerri Estep - With the white tank empty and the clear dome sealed on top, turn on just the vacuum (not activating the brush) and let run for 30 seconds to 1 minute to allow the moisture in the motor to blow out. $30 off Pet Portable Spot Cleaner with code SPOT23 at checkout. A hose might have come loose from the inside of the machine,and it will need to be returned to the store and exchanged for a different machine. Pro-Deep Carpet Cleaner Support | Rug Doctor The cleaning solution will spray into the carpet, and then suck back up again into the dirty water tank. Cut the zip ties holding the bundle of wires together. Stains from food, ink, dirt and unidentified substances respond well to Spot & Stain Remover. Do not use it with the replacement part. Snap up the brass rings, and they will lock the hose into place. What Should You Do If Your Clean Water Tank Is Leaking? However, the pile was quite high, so thats only to be expected. Ensure that your homes circuit breakers and fuse box are in working order. The manufacturer recommends adding 1/2 cup of Rug Doctor Carpet Cleaner to the water for the dirtiest carpets, or 1/4 cup of Carpet Cleaner if your rugs are only lightly soiled. If you do not feel strong suction, there is likely a problem with the vacuum motor and the machine will need to be returned to the store and exchanged for a different one. This may take significant force. All of the Warranty terms as expressed above shall apply in all respects, for the original United States purchaser of a Rug Doctor carpet cleaning Machine, who purchases/uses the Machine commercially (not in household use), except the Warranty period for the defects in material or workmanship as well as housing parts for commercial use Machine shall be one (1) year. Read on to see if it was able to remove tough stains as easily as it claims. Commercial use is excluded under this Warranty however the ONE YEAR LIMITED COMMERCIAL WARRANTY applies, as shown below. This Warranty applies for normal household use only. But the biggest was the fact I had two pumps. If the nozzles are clear, one of the two pumps may be defective, not supplying sufficient pressure to the nozzles. On lightly soiled carpet, the manufacturer recommends moving at a pace of one foot per second, but very dirty carpets need a slower pace of one foot every two seconds. Beginning from the bristle end, carefully pull the bottom pan away from the body, to gain access to the pumps. If power has not been restored after several attempts, press the reset button. The one special feature of this carpet cleaner is the optional Super Boost, which is intended for heavily soiled or high-traffic areas. For more information about how to properly use this Rug Doctor machine, download the User Guide by clicking the link below. Rug Doctor Portable Spot Cleaner Not Spraying: Here's Your Solution If youre looking for a carpet cleaner that can get deep into medium- to high-pile rugs, the Rug Doctor Deep Carpet Cleaner will certainly get the job done, pulling up dirt you didnt even know was there. By clicking the Send button, you agree to these terms. To use the upholstery tool, we just had to put the water and suction tubes into their respective holes. Download This Warranty gives you specific legal rights. Rug Doctor carpet cleaning machines have been manufactured, tested, and inspected in accordance with Rug Doctors high standards of quality. To reassemble your device, follow these instructions in reverse order while noting the re-assembly tips. Necessary cookies are absolutely essential for the website to function properly. Snap up the brass rings, and they will lock the hose into place. Plus, the port that lets water into the machine leaksnot a ton, but enough that it left a trail of water spots as we walked back to the machine. Rug Doctor X3 Commercial Carpet Cleaner - Large Red Oxy Pro Pack Having issues with your order? THE IMPLIED WARRANTIES OF MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE, WHICH MAY ARISE BY OPERATION OF LAW, ARE LIMITED TO FIVE (5) YEARS FROM THE PROVEN DATE OF PURCHASE UNLESS APPLICABLE STATE LAW PROVIDES OTHERWISE. Read reviews of the best vacuums for carpets, including ones that do a great job removing pet hair. Maybe theyre in wrong though we are hundred percent sure its in how old one came out. The following exclusions apply for Machine and part(s) failures due to: 1) normal wear and tear; 2) Machine alterations and 3) abuse or misuse of the Machine, including use not in accordance with the Users Manual. Only 2 screws and a screen. Is It Possible To Have My Portable Spot Cleaner Repaired? Reply. The replacement pump must be installed in the same direction as the original. Now try a 5-foot path with the machine. Our powerful motorized hand tool quickly penetrates deep into carpets, car interiors, upholstery, and fabrics to remove stains that have set in. Technically. This cookie is set by GDPR Cookie Consent plugin. Make sure that the pump is installed in the correct direction. Machines using a hand tool with a red handle wont need to remove the grey connector; simply test the hand tool against your hand. If the machine never had any power, make sure the switch on the circuit breaker on the back of the machine is in the ON position. For best operating efficiency and cleaning use of Rug Doctor products is recommended. Empty the bag or canister of your vacuum cleaner and vacuum carpeted floors thoroughly. Place a towel behind the exhaust hole. Rug Doctor will need the following information in order to assist you: your name, address and telephone number, product model and serial number, proof of purchase showing date and place of purchase. Rug Doctor is not liable for any consequential or incidental damages of any nature involving the purchase/use of your Machine. Re-assembly tipto reinstall the wheels and axle: Slide the axle and wheels back onto the Rug Doctor. Replace the outer cap on the tank and reinsert it into the unit. You also have the option to opt-out of these cookies. RugDoctor Water Pump Kit Alternative Views: $129.99 $179.99 Save $50.00 (27.78%) through 4/3/2023 Quantity: In Stock Free Shipping Over $35 Easy Returns Call (866) 972-8227 For Assistance Description Replacement Water Pump Kit for RugDoctor models WIDE TRACK, MIGHTY PRO, MIGHTY PRO X3. The cookie is used to store the user consent for the cookies in the category "Performance". Be sure to clean your car mats on concrete. If you face a problem, dont worry. Then switch the machine to Upholstery. Place the tool where you want to clean, squeeze the black trigger, then pull steadily back. Use of this Machine with Rug Doctor Trademarks for rental purposes is UNAUTHORIZED and is in violation of U.S.C. Hold the machine's red trigger down as you move. When you are operating the handle-like trigger on the hand tool, make sure you are able to squeeze it about a of an inch or so. Fantastic. For single-pump models (Mighty Pro, X3), if the Rug Doctor does not spray at all, the pump requires replacement. Stop and refill the reservoir with hot water and cleaning solution, and dump the dirty water down the drain or toilet. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Rug Doctor will, for the original purchaser, repair or replace including labor, any part that is defective in material or workmanship for your Machine within the Warranty period listed above. If your carpet is wet, please refer to our no suction video here: https://www.youtube.com/watch?v=UBNIe5oiDbAHere are some simple checks you can carry out an order to rectify the situation. If you are using the proper Rug Doctor solutions, make sure the water and solution mixture is in the lower red tank, not the upper white tank. Carefully note the pump direction indicated by the arrow on its label. Need advice on cleaner? Be sure the machine switch is turned to Carpet, then press down on the red button for 15 to 30 seconds. For large areas, use up to 2.6 gallons of water and 1/4 to 1/2 cup solution or vinegar per gallon, depending on the size of the area. Get $30 off Pet Portable Spot Cleaner with coupon code SPOT23! Fill the reservoir of your Rug Doctor with hot water. Rug Doctor is not liable for any consequential or incidental damages of any nature involving the purchase/use of your Machine. Rug Doctor is known to be a high-end brand, and this particular model is actually one of its most affordable options, retailing for around $275. I looked at the hose in the water tank and the screen at the end if the hose was slimy and clogged. Exclusions and limitations apply. Put the empty white tank back on the machine and reseal the clear dome by pulling the black wire handle up over the top of the dome. Pull the white tank out and set it aside. We have the doctor deep carpet cleaner model with single pump. The cookie is used to store the user consent for the cookies in the category "Analytics". This Warranty gives you specific legal rights. Make sure you are holding down the red spray button on top of the handle. The Rug Doctor didnt do a great job sucking up pet hairinstead, it mostly got stuck in the suction head or was just left behind in wet clumps. You can change the cleaning mode by using the white rocker switch found on top of the machine. SPECIAL PET OFFER! Full affiliate disclaimer here, Rug Doctor Portable Spot Cleaner Not Spraying. Also make sure there is plenty of water in the lower red tank, then try the machine again. on FlexClean Review Guest Blog @thefinchfamilylife, on Cleaning with Twins! Back behind where the white tank sits are 3 solution hoses. Next, attach the solution line. The red spray button is located on the top of, or underneath the handle. Do not disconnect the quick-connect for accessories.